PRIVACY POLICY
It means a lot to us that you selected Linea Luxe as your shopping experience. It is important to us that you're happy with the service you receive online or by telephone. For this reason, we created our Privacy Policy to show you exactly how carefully personal information is handled.
Your privacy and information security is of the utmost importance to us. We pledge to protect your privacy. We will never sell, distribute, or misuse the information you share with us.
1. CHANGES TO LINEA LUXE’S PRIVACY POLICY
Since Internet technologies continue to evolve and Internet business models are not fully established, this statement is subject to change. Any changes to the privacy statement will be posted on this page. We encourage you to periodically visit this page to stay informed about the data practices of Linea Luxe.
2. YOUR CONSENT
By using this site, you consent to the data practices described on this page and any updates.
3. YOUR PERSONALIZED SHOPPING EXPERIENCE: LINEA LUXE’S RETENTION OF CUSTOMER INFORMATION
To better personalize your shopping experience, we use “cookies” to allow us to recognize your computer (but not specifically you) upon entering our site. A cookie is a small data file stored by your Web browser on your computer's hard drive. It associates its own identification numbers with other customer information you have provided us. That customer information is stored on our secured database in order to keep track of what you have in your shopping cart and to remember you when you return to the Web Site. It will also help us as well as to identify the pages you click on during your visit to our site. We collect these cookies to better your service.
You can set your browser to prevent it from accepting new cookies or notify you when you receive a new cookie. However, turning this function off may prevent you from using some features on the website.
4. REGISTERING AT LINEA LUXE
When you register at Linea Luxe, we collect your name, shipping and billing addresses, telephone numbers, and e-mail address in order to deliver your orders promptly and to the proper location. We use your e-mail address to send you an email following a purchase. This will confirm your order and give you an order number. Please note that should any of your items be out-of-stock or discontinued, you will receive an additional email after your order confirmation specifying the specific status of each item in question. If necessary, we may contact you by telephone to resolve any issues concerning your order.
We use your IP address to help diagnose problems with our server and to administer our Web site. Your IP address is also used to help identify you and your shopping cart. Your name and password are used to verify that you are a registered customer and prevent anyone else who may have access to your computer from ordering in your name without your express permission.
5. CONTACTING LINEA LUXE
You may contact us by telephone at any time by calling 888-930-7778 or email customerservice@linealuxe.com.
We will NOT share any emails you may send with anyone except for a LINEA LUXE employee.
6. LINEA LUXE CONTACTING YOU
We will contact you with sale notices, new merchandise and special events. If an item is being dropped shipped, our vendors will have your address, phone number and a copy of your order. They will not be provided with your credit information. They will only have the necessary information to complete your order.
7. HOW LINEA LUXE PROTECTS YOU
Your credit card will NEVER be displayed on our site except for the last 4 digits. Customers have full confidence Linea Luxe because it employs “Secure Sockets Layer (SSL)” Technology. SSL Technology encrypts all your personal information so it cannot be read as it travels via the Internet. When the letters "http" in the URL change to "https," the "s" indicates you are in a secure area employing SSL. Also, your browser may give you a pop-up message that you're about to enter a secure area. Your information can not travel over the internet. This means that your information is only available to you, Linea Luxe and your credit card authorization company. We accept American Express, Visa and MasterCard.
8. TELL LINEA LUXE WHAT YOU THINK
If you have any comments or questions about Linea Luxe’s privacy statement, please e-mail us at customerservice@linealuxe.com.